Effective Date: 19th September 2025

At Bold & Glow Cosmetics Pvt Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our website (www.boldandglow.in), purchase products, or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Identity details: Name, age, gender (if provided)

  • Contact details: Email address, phone number, billing and shipping address

  • Payment information: Billing details and transaction records (processed securely through third-party gateways; we do not store sensitive card details)

  • Order information: Purchase history, preferences, and delivery details

  • Technical data: IP address, browser type, device information, and browsing activity on our website

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your purchases, updates, and promotions

  • To improve website functionality, customer experience, and product offerings

  • To send marketing and promotional content (only with your consent, which can be withdrawn at any time)

  • To comply with legal, regulatory, and tax obligations

3. Sharing of Information

We respect your privacy and do not sell or trade your personal information. However, your data may be shared with:

  • Authorized courier and logistics partners for order delivery

  • Secure third-party payment gateways for processing payments

  • IT and service providers who help us maintain website operations

  • Government authorities or regulators if required under applicable laws

4. Data Storage & Security

  • All collected data is stored securely using industry-standard practices.

  • Sensitive data, such as payment details, is encrypted and processed through secure servers.

  • While we take all reasonable precautions, no online system is 100% secure. Customers are encouraged to maintain strong passwords and safeguard their account credentials.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve user experience by remembering preferences

  • Analyze website traffic and performance

  • Offer personalized recommendations and promotions
    You may disable cookies through your browser settings, but certain features of the website may not function properly.

6. User Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction or updating of inaccurate or outdated data

  • Request deletion of your data, subject to legal or contractual obligations

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@boldandglow.in or care@boldandglow.in.

7. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal, regulatory, and tax requirements

  • Resolve disputes and enforce agreements

8. Third-Party Links

Our website may contain links to third-party websites. Bold & Glow is not responsible for the privacy practices or content of external websites. Customers are advised to review the privacy policies of such websites before providing personal information.

9. Updates to this Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.

10. Contact Information

For any concerns, queries, or requests related to this Privacy Policy, you may contact us at:

Bold & Glow Cosmetics Pvt Ltd
Mattathil Building, Pathirapalli PO
Alappuzha – 688521, Kerala, India
Email: info@boldandglow.in | care@boldandglow.in
Phone: +91 73567 94929